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Pre-Sales FAQs
Are you an outsourcing company or a product platform?
They are not in the traditional sense. KOOLDA AI is an intelligent software production factory - with AI as the core engine, demand input, software output, and end-to-end delivery.
Can we first look at the case before making a decision?
Okay. The "Industry Solutions" section on the official website includes industry solutions and customer cases, and we also welcome appointments for product demonstrations.
What is the approximate budget for a project?
Assess according to demand. Due to differences in project scale and complexity, there are significant variations in investment; After contacting us to explain the requirements, we can quickly provide an evaluation and quotation, or you can first learn about similar delivery effects in the "Industry Solutions" section.
How to determine the contract and delivery period?
The delivery cycle is determined based on demand assessment. Before signing the contract, we will first clarify the scope of requirements, provide a schedule and delivery plan, and then enter the contract process; Contact us to schedule a communication.
How to ensure data confidentiality?
The project runs in a dedicated seat environment, where code and context do not leave by default. Permissions can be tightened according to enterprise requirements; Customer data is not used for model training.
How to follow up with after-sales and operation after delivery?
After going online, it is guarded by intelligent operation and maintenance 24 hours a day: 24/7 monitoring, graded response, and full process tracking. Please refer to "Operation and Maintenance Guarantee" for details.
